Quote:
Originally Posted by fsnewton
Well folks, it looks like I’m that guy this time.
Working towards completing my avionics install and the price has ballooned considerably. The labor has gone from 65 hours to over 150 and counting. The original estimate included a clause that the owner would be contacted if any issues arise requiring exceeding the quote. Unfortunately they let us know they exceeded the estimate after the fact. After receiving the second quote with the increased labor hours (they were at 80 hours and estimated another 40), I reemphasized to not exceed a total of 120 hours without permission. Friday’s update had us at 148 hours. I sent them a letter telling them to stop all work until we discuss the issue. Any thoughts on what we can do different? So far the workmanship looks good, and conversations have been professional, but it’s frustrating that the estimate continues to be off even after working on it for 4 weeks.
Scott
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Can you give us a rundown of the surprises they encountered???