Thread: Warranty Claims
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Unread 06-18-05, 09:31 PM
kevin kevin is offline
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It depends on where you purchased the engine. If you got it from Airpower, call them and tell them you want to make a claim. They will put you in touch with the Continental rep who covers your area. He will likely call your mechanic. You have to be persistent. At least with the Cont rep that used to do the Northwest (from Alaska, not Loren, he was great), it required a lot of nagging. Follow up with a letter to Customer Service at Continental, and copy the Cont rep, just to document it. If they agree with your mechanic that it is a problem, they will likely pay him to fix it (although it may not be all the hours he would like to charge, you might have to pick up the difference).

All this changes if you bought the engine through your mechanic. In that case, he should talk to Continental and handle all this for you.

If that does not answer all your questions, ask more. I had an entire engine replaced under warranty, I have been through the mill.

Kevin
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